Service Commitment

Service Announcement of Brawijaya University

Give the best services to gain service users’ satisfaction

Motto of Brawijaya University

“Join UB be the best”

Service Promise of Brawijaya University

Determine to adopt an integrating working system to provide the best services to produce Brawijaya University service users’ satisfaction in order of excellent services.

Service Ethics

1. Starts with smile, greeting, and greet as serving the Brawijaya University service users.
2. Wearing identity card when serving Brawijaya University service users.
3. Being polite when serving Brawijaya University service users.
4. Not arbitrarily to Brawijaya University service users.
5. Not providing services while smoking or communicating with mobile phones or other communication devices when serving Brawijaya University service users.