Internal and External Audit

Internal Quality Audit (IQA)

Internal Quality Audit (IQA) is a systematic and independent examination to find out whether the implementation of the Internal Quality Assurance System (IQAS) is effective and accordance with the planning. Internal Quality Audit (IQA) is conducted to check the suitability between the quality standards set, in the Academic, Financial and Administrative Quality Management System (SMM) with their implementation.

External Audit

As an organization that implements an QMS ISO 9001, QAC periodically undergoes an evaluation of the implementation of the ISO 9001 QMS by external parties, Lloyd’s Register Quality Assurance (LRQA).

Evaluation activities are carried out periodically every 6 months, through assessments before certification and surveillance programs after certification. This activity took place during the certification contract, which is within three years, from 2011 to 2014. In 2014, the first renewal certification was conducted until 2017. Furthermore, in 2017 the second renewal certification was carried out until the ISO 9001: 2008 transition period ended in September 2018 and must change (updating) to ISO 9001: 2015.